Blogs

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Does Anyone Know the Answer?  As Community Managers, facilitating the response to unanswered Discussion posts is a great way to boost your overall engagement and site satisfaction, increase your Engagement Benchmark Score (EBS) , and ensure that your community members will keep coming back time and again (and posting too!).  The mission this Powered by EDU Blog is to help you  squash, quell, obliterate, annihilate, and (most importantly) get responses to those unanswered posts.  We'll be using the  Unanswered Posts Report and Unanswered Posts Widget to do so. These tools will help you wrangle your unanswered posts and hold your Staff ...
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This Powered by Edu Blog is for all of our Event Planners who need more time in their lives. So, we've come to love the RSVP Only option when setting up events in Event Manager. Why do you ask? Simplicity . This registration mode allows attendees to register with one-click and may cancel their registration with one-click too. Also, it will only take you a few clicks to set up an event using the RSVP Only registration mode.  RSVP was designed for those with accounts on your site and for free events. You'll still get a headcount and registration roster of course for all those afternoon fitness walks, staff trainings,  webinars, and brown ...
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Hello HUG and welcome to the launch of our Powered by Edu Blog !  Your Higher Logic Education Team will be blogging weekly (or sometimes bi-weekly) if we have a lot to say.  Each blog will have a different topic/tip that includes:  a tutorial video, a use case, and a link to the knowledge base article(s) in the documentation in the Support Center with the steps. We'll be blogging on advanced configurations and platform functionality-- think of it like Higher Logic Graduate School but in manageable bits.  If you're new to Higher Logic? we've got you covered too!  We'll also have some “Back to Basics” blogs planned too that will get into basic configuration ...
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QR Codes and Mobile Apps

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QR Codes (Quick Response Codes) are used to encode information into a scan-able image that can easily be read by mobile devices.  Information can include: website URLs codes (numbers, letters, SKUs, etc) contact information This is similar to a barcode that might have a number encoded in it.  A QR code is a specific encoding method, and there are other similar encodings.  QR codes are square and distinguished by having small squares in 3 corners of the QR Code: Mobile devices will need to have a QR code reader app installed to read a QR code and decode this information. One of the most common use cases is to have a URL encoded, that when ...
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Hey HUG! As your friendly community manager, I am always looking for ways to showcase your awesomeness and will always post opportunities for you to do this with us here at Higher Logic. You all are doing amazing things so let's show off your awesomeness! You might have seen a banner in HUG promoting the RAPS video our marketing team created. These videos give you an opportunity to tell your story and give us an opportunity to brag on our rock star customers (that's you by the way). Check out these videos as well: Promotional Products Association International American Society of Association Executives Now we want to showcase you ! Here ...
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This post is an update to " Make Your Newsletter a Microsite! " Hello, fellow HUGgers! I've finally emerged from URMIA's annual conference season, and, after shaking off the cobwebs (Halloween pun intended), have had time to build our latest newsletter using Higher Logic's blog feature. While I thought the process would be complicated--and subsequently tried other options ranging from using HL's announcements feature to third-party comment box code, which ultimately didn't give us what we wanted--moving to blogs was an easy change, and actually simplified the process of building our monthly newsletter pages. Thanks to the HL staff and HUGgers ...
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Higher Logic’s COO, Ben Goodkind , has blogged three times. All of these blogs were written in the past year or so. Each time he has written on the same topic. What subject is exciting and essential enough to inspire blogging by a busy technologist/executive with an endless to-do list? Email. And today I’m happy to join Ben with a blog on the topic. Why? We have made some changes. There are a number of reasons email is worthy of attention. 1) Email is universal. Nearly everyone has an email account. 2) Email is mobile. Most email opens happen on a mobile device . 3) Sharing on the Higher Logic platform usually begins with email. Most ...
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5 Tenets of Engagement Success How important is user engagement to the success of your site? If you said “very”, then you are like most Higher Logic users whose focus is to provide a community where members create value through interaction. How do you get users to engage in the activities on your site? If the answer isn’t as clear for you, the following 5 tenets of engagement success will arm you with a common sense framework for building a successful community. 1 - Define the purpose of your community This is a crucial first step that people often glance over in the excitement of launching a new community. It’s so important that I don’t ...
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Five Tricks for Managing Email Deliverability Sometimes, managing email deliverability can feel a little like a monster under your bed: big, ugly, and better left in the dark. But as you drive your engagement forward, your users are going to rely on their email to stay up-to-date on all the hot topics of discussion on your community site. Here are some tips you can use to shine some light on your deliverability problems, and make them easier to wrangle. 1 Stay Notified Don’t let email problems creep up on you! Stay on top of new issues as they arise by setting up email management notifications. Our tools allow you to customize notifications based on ...
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Note: this post was developed based on my presentation for Higher Logic's second annual Client Showcase: The Coolest Thing I've Done With Connected Community . Please contact me with any questions. Greetings fellow HUGgers! Today I’d like to tell you all about URMIA’s use of Higher Logic microsites. We’ve found the microsites useful for all kinds of URMIA projects, namely our monthly newsletter, URMIA Insights , as well as our member resource guide--appropriately titled the URMIA Resource Guide -- and, most recently, for our 45 th Annual Conference website . To begin, I’ll tell you a little bit about why URMIA chose the microsite format for ...
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Google+ Profile In attending the latest HUG Superforum - I found that there were other clients with Boxwood Career Centers - that were unaware that they can easily create a Job Bank feed content item on the homepage of their HigherLogic site. So I thought to document how I did mine, so others could recreate it on their site. To begin (logged in as someone with administrative rights) you would click on "Add to the Page" to have a new content item started. For a title, you can use something like "Latest listings in the Career Center". We've unchecked the Show box. Select in what section, you want your content item to appear. On our ...
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Microsite Progress

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I wanted to post some examples of the microsites I have been working with our chapter members since the roll out in April. I came aboard in May to assist with chapters to grow with profiles and microsites. There about 30 so far but one chapter I have worked with have added photo gallery and taken our template and jazzed it up a bit. Our home site I put up a Twitter widget for up to minute posts. http://i.sme.org/c153/Home/ http://i.sme.org/Home/ http://i.sme.org/c057/Home/ http://i.sme.org/c038/Home/ If anyone wants to give feedback to enhance them even more, please feel free to add to this thread. Thanks!
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