Higher Logic Academy Live: Basic | Online Communities [September 2019 | DC Metro]

When:  Sep 12, 2019 from 8:00 AM to 5:00 PM (ET)

Course Description & Objectives

This course will provide you with the foundational technical skills and engagement strategies necessary to manage a Higher Logic Online Community site.

You will learn about the New Admin Experience: Online Communities via hands-on exercises and access to a sandbox site to practice your technical skills. We’ll also explore the foundational community management skills needed to create a thriving and engaged site. And, you’ll discover what Community Key Performance Indicators (KPIs) to select and how to gather data and benchmark your community.


$99 per person, includes printed training manual, breakfast, lunch and snacks during morning and afternoon breaks.

Cancellation Policy:
Please click here to visit our cancellation policy page.

Detailed Agenda:
Click here to download a detailed course agenda and learning objectives.  

Intended Audience:

  • New Higher Logic Online Communities clients
  • Existing Higher Logic Online Communities clients wishing to re-launch their community

Bring Your Core Project Team:

Higher Logic Academy Live is a "train the trainer" program. Please bring your core community project team. 

Course Structure:

Our training includes hands-on technical exercises and interactive strategy sessions in the morning and early afternoon. Then we have option office hours time with the Client Success Team for questions specific to individual projects.

Schedule at a Glance:

8 am - 9 am Breakfast & Registration
9 am Training Starts | Morning Sessions:

  • Pre-Lesson: New Admin Experience Getting Started – Platform Overview
  • Lesson 1: Platform Overview & Widgets 
  • Lesson 2: Increasing Engagement: Best Practices

Afternoon Sessions

  • Lesson 3: Measuring Success: Data, Reporting & Benchmarking
  • Lesson 4: Basic Automation Rules

  • Lesson 5: Site Security & Community Configuration

4 pm | Training Concludes
4-5 pm | Instructor Office Hours (Optional)

Where is the training located?
Note: this training is not located in the Higher Logic office, but a few blocks away at 1100 Wilson Blvd, 30th Floor, Arlington, VA 22209. Enter the building and take the escalator to the second floor. Walk past the receptionist desk and take the elevator to the 30th floor.

What about meals/food allergies, parking, Metro, airports, and hotels?
We have you covered! Click here for those important logistical details.

Still have unanswered questions, have you checked out our FAQ page?



University of Virginia | Darden School of Business
1100 Wilson Boulevard
30th floor
Arlington, VA 22209
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Education Team
202-360-4402 extension 6