This free in-person training is focused on all things community management: strategy, engagement tactics, and technical tips to achieve your goals. Read below to see what Higher Logic Academy Live: Online Communities training has to offer.
Attendees will discover how to implement the best practices for a successful launch (or re-launch) and grow their Higher Logic Online Community.
- New Higher Logic Online Communities clients
- Existing Higher Logic Online Communities clients wishing to re-launch their community
Bring Your Core Project Team:
Higher Logic Academy Live is a "train the trainer" program. Please bring your core community project team. We kindly ask that you bring no more than 4 people per organization so we have space for everyone to attend.
Our training includes hands-on technical exercises and interactive strategy sessions in the morning and early afternoon. Then we have option office hours time with the Client Success Team for questions specific to individual projects.
Schedule at a Glance:
8 am - 9 am Breakfast & Registration
9 am Training Starts | Morning Sessions:
- Getting Started – Platform Overview
- Establishing Community Goals
- Benchmarks for a Healthy Community: Navigating Reports
- Launch and Re-Launch Strategy
- Configuring Your Site for Success:
- Understanding Security Groups
- Configuring Communities
- Site Setup & Editing Themes
- Basic Automation Rules
- Mastering Moderation
Office Hours (Optional)
Where is the training located?Note: this training is not located in the Higher Logic office
5 pm Training Concludes
but a few blocks away at 1100 Wilson Blvd, 30th Floor, Arlington, VA 22209. Enter the building and take the escalator to the second floor. Walk past the receptionist desk and take the elevator to the 30th floor.Are meals included?
Yes! Please come hungry-- we're including breakfast, lunch, and an afternoon break. If you have any food allergies or dietary restrictions please indicate those during your registration or email our Community Associate
.Can you recommend hotels near to the training?
Higher Logic has negotiated discounted corporate rates at hotels that are within walking distance to the training. Click here for more information and to make your reservation.What about parking, Metro, airports and train stations?
We have you covered. Click here for those important logistical details