Higher Logic Academy Live: Advanced | Online Communities [November 2018 | Chicago]

When:  Nov 13, 2018 from 8:00 AM to 5:00 PM (CT)

This free in-person training is focused on all things community management: strategy, engagement tactics, and technical tips to achieve your goals.  Read below to see what Higher Logic Academy Live: Advanced Online Communities training has to offer.

Course Objective:
Attendees will discover how to implement the best practices for a successful launch (or re-launch) and grow their Higher Logic Online Community. 


  • Clients familiar with the Higher Logic Online Communities platform. 
  • Higher Logic Online Communities clients wishing to explore advanced topics and take their community to the next level.

Bring Your Core Project Team:

Higher Logic Academy Live is a "train the trainer" program. Please bring your core community project team. We kindly ask that you bring no more than 4 people per organization so we have space for everyone to attend. 

Course Structure:

Our training includes hands-on technical exercises and interactive strategy sessions in the morning and early afternoon. Then we have option office hours time with the Client Success Team for questions specific to individual projects.  

Schedule at a Glance:

8:30 am - 9 am Breakfast & Registration
9 am Training Starts | Morning Sessions:

  • Using the Content Management System (CMS)
  • Configuring Widgets
  • Engagement Tactics

Afternoon Sessions:

  • Advanced Automation Rules
  • Gamification: Ribbons, Badges & Beyond 
  • Delivering Personalized Content and Connections:
    • Demographics
    • Directories
    • Tagging Schema/Search

5 pm Training Concludes 

Where is the training located?

American Planning Association
205 N. Michigan Ave., Suite 1200
Chicago, IL 60601

Accessing the Training:
Registered attendees will get an email Monday morning (11/12) with a QR code you can then scan at the turnstiles (middle set of elevators to the right side of the security desk). Please check your junk/spam folder for the email which will be coming from the American Planning Association.

If you have any problems accessing the QR code, please stop at the security desk to get a pass. You will need a photo ID.

What Should I bring?
Please bring a laptop with WiFi capabilities. Also, dress in layers as our training room temperature can vary and we want you to be comfortable.

Are Meals Provided?
Yes! Please come hungry. Higher Logic is providing breakfast/coffee and lunch during training. 



American Planning Association
205 N. Michigan Ave.
Suite 1200
Chicago, IL 60601
Event Image


Education Team
(202) 360-4402 | Press 8