At a cybersecurity software company, getting buy-in for a community that is open to all see was not easy. In this session, learn about the journey Chris took to build a open support community from the ground up. That journey includes building a reason why community should exist, working with legal, getting marketing to help with UI/ UX and how we got buy-in from multiple teams. Then, hear how to start getting customers involved with community content.
Presenter: Christopher Detzel, Global Community Manager, Imperva
This session is eligible for .75 CAE credits for those who attend the Zoom session live. Higher Logic is an Approved CAE Provider.
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