Since 1997, worked with hundreds of organizations as a software advocate and software selection expert. For the last 10 years, have been dedicated to helping nonprofit associations succeed in finding the software tools they need to reach their goals. Expert in defining requirements, building consensus on strategic goals, determining metrics needed to support the value of technology, and selecting the right fit. Committed and focused on delivering solutions to address the problems faced by executives in the nonprofit association community, small to mid-sized for profit businesses, & Fortune 1000 alike.
Diverse Roles: Certified technical software consulting engineer, Software evaluation consultant, Demand and new business development representative, Management & Sales and Marketing Executive leadership positions.
Comprehensive software experience: Member Engagement Management Software, Fundraising, Financial and Accounting Software, Marketing Automation Software, Customer Relationship Management, eCommerce, Social Networking, Email Marketing Service Software, Learning Management Software, Higher Education Software, Workforce Automation, Insurance, Web Content Management Systems & Sales Force Automation.
Specialties and Interests: Software Selection Consulting Process, Marketing Demand Generation Expertise, Utilizing social applications to develop and enhance mutual & beneficial relationships with business executives, Expert in multiple Customer, Member, & Donor Management Software Solutions, Gamification of Business Applications, Rich experience in the dynamics of non profit association sector. Sales Management, Inbound Marketing, Content Marketing, Sales Management, Channel Management, Contract Negotiation, Strategic Partner Account Development, & Business Process Analysis.
Association and Nonprofit Technology Blog: www.smartthoughtssolutions.com