Let's Build Community Programs That Our Members Want and Need
Innovation. Culture change. Customer retention. These business goals are simple to explain but much more complex to actualize. Luckily, your organizations’ community is the ideal connector between these types of complex business goals and your customers’ needs. In this session, you will learn how to develop, plan, implement, and measure community programs that are an integral part of your organization’s success.
Presenter: Courtney Howell, Community Manager, Association of Certified Fraud Examiners