Our Events


  • 2019 Higher Logic Super Forum

    Nov 18 - 20, (ET)
    Ready for Higher Logic’s 2019 Super Forum? We’re back at The Gaylord National Resort & Convention Center just outside DC in National Harbor, MD. Join us on November 18-20, 2019. Super Forum is the premier engagement event for our community and marketing customers, partners, and thought leaders to gather all together for three days of exclusive training, educational sessions, and networking. You don't want to miss this event! See the full schedule for Super Forum | #HLSF19 Early Registration Price & Deadline:  $645 | Monday, July 22nd Advance Registration Price & Deadline: $745 | Monday, September 23rd  Regular and Onsite Registration Price:  $845 (Starting Tuesday, September 24th)  Registering multiple people for our event? We're offering  Buy 3 Get 1 Free promotion!  Please register your 3 individuals using the registration link above, then send an email to:   Gina Vavra, gvavra@higherlogic.com with the name of the complimentary fourth person.  Hotel Reservations : The 2019 Higher Logic Super Forum is being held at the Gaylord National Resort & Convention Center. Set on the Potomac River, this modern upscale hotel and convention center, with a 19-story glass atrium, is just minutes from Washington, DC. Rooms start at $225/night and you can visit the   hotel's reservation site   to guarantee this rate. Please note that the Higher Logic room block has sold out each year, so please reserve your room early. Certified Association Executive (CAE) Credits: 10 ASAE & The Center for Association Leadership has designated Higher Logic as a CAE Approved Provider . Attendees at the 2019 Super Forum will earn 10 credits towards their CAE.     #HLSF19 *By registering for the event, you agree to the use of your personal information in association with event related activities.  Please see our privacy policy below to see how we utilize your information.
    National Harbor, MD

  • Higher Logic Academy Webinar: Event Engagement Training [5/29/2020]

    May 29, 1:00 PM - 5:00 PM (ET)
    Webinar | Event Engagement Training: Please Note:   If your organization does not have our newest offering in response to the COVID-19 crisis, our free  Event Engagement product or is not considering licensing this free product, this training will not be applicable . This  free  webinar training will teach you how to configure and launch your Virtual Event Community using our newest product called Event Engagement .  This training is not a discussion on the subject of Event Engagement, but rather how to use our Event Engagement software product to host a virtual conference.  This  free  webinar training will teach you how to configure and launch your Virtual Event Community . We'll use a mix of step-by-step demos that will teach you everything that you'll need to do to launch your virtual event. We'll share documentation and training resources. And we'll share Engagement Strategy Tip Sheets to help your sponsors, attendees, and speakers connect before, during, and after your virtual event. You'll have ample opportunities to ask questions of the instructor and time to connect with and learn from your fellow webinar attendees. Intended Audience: Customers that are licensed for Event Engagement Module and launching their Virtual Event Community. No prior knowledge of Higher Logic? We've got you've covered! We'll teach you everything you need to know-- beginners are welcome!  Click Here for a Detailed Agenda (Coming Soon)  Schedule at a Glance: 1 pm | Training Starts  Event Engagement Product Overview & Navigation Updating the Homepage Registration Link, Event Date, Participant Count, Speaker Count, Sponsor Logos/Links, Social Media Links, Footer/Contact Information Creating & Editing Tracks Adding Breakout & Keynote Sessions to a Track Live Sessions Recorded Sessions On-Demand Webinars Connecting your Web Conferencing & Streaming Video Tools:   Zoom, GoToWebinar, WebEx, YouTube, Vimeo 2:30-2:45 pm | Break Session Search & the Virtual Event Schedule  Loading your Attendees, Speakers & Sponsors into your Virtual Event Adding your Newly Registered Attendees, Speakers, & Sponsors Granting Administrative (Super Admin) Rights Promoting your Keynotes Searching for Speakers Searching for Attendees Building Engagement Before, During, & After your Virtual Event Engagement Strategy Tip Sheets, Resources, & Best Practices 5:00 pm  | Webinar Training Concludes 5:00 - 6:00 pm | (Optional) Instructor Office Hours  Higher Logic Products & Strategies Covered: #EventEngagement #OnlineCommunities #Webinar #NewAdminExperienceOC #ProductConfiguration #CoreProductSuite #CommunityManagement #Events #Launching #Design

  • Q2 Online Community Maintenance (Workspace 5 & Integrated Workspace 6)

    May 29 - 30, (ET)
    This maintenance window is for the Online Community Product. Higher Logic performs regular maintenance each quarter across all its platforms. This maintenance is essential to our providing stable and secure systems for our clients and is an integral component of our  Disaster Recovery & Business Continuity  ( DRBC ) process and to Higher Logic's  ISO 27001  compliance and  SOC 2 certification initiative .

  • Q2 Marketing Automation Maintenance (IZ-Pro-Canada, IZ-Pro-US, RM-Enterprise)

    May 30, 8:00 AM - 2:00 PM (ET)
    This maintenance window is for the Marketing Automation Product. Higher Logic performs regular maintenance each quarter across all its platforms. This maintenance is essential to our providing stable and secure systems for our clients and is an integral component of our  Disaster Recovery & Business Continuity  ( DRBC ) process and to Higher Logic's  ISO 27001  compliance and  SOC 2 certification initiative .

  • Office Hours: Event Engagement Product | Strategy & Software Configuration [6/1/2020]

    Jun 1, 3:00 PM - 4:00 PM (ET)
    Office Hours | Event Engagement Product   [Strategy & Software Configuration]  Please Note:   If your organization does not have our newest offering in response to the COVID-19 crisis, our free  Event Engagement product or is not considering licensing this free product, our office hours will not be applicable . During these open Office Hours, members of the Strategic Services and Education Services Teams will be at the ready so you may Ask Us Anything about the Software Configuration of your  Virtual Event Community using our newest product called Event Engagement .  And we'll discuss proven Strategy and Tactics for Generating Engagement before, during, and after your virtual conferences and events.  So bring your questions, and we'll talk engagement ideas, strategy, and software configuration tips so your virtual conference is a smashing success. Your Higher Logic Office Hours Hosts: Lila Elliott | Senior Manager, Education Education Services Team  Kate Siders | Sales Engineer Sales Team Lindsay Starke | Lead Community Strategist Strategic Services, IBM Team Kaila Timmons-Harze | Community Manager Strategic Services, IBM Team Higher Logic Products & Strategies Covered: #EventEngagement #OnlineCommunities #Webinar #NewAdminExperienceOC #ProductConfiguration #CoreProductSuite #CommunityManagement #Events #Launching #Design

  • Office Hours: Event Engagement Product | Strategy & Software Configuration [6/8/2020]

    Jun 8, 3:00 PM - 4:00 PM (ET)
    Office Hours | Event Engagement Product   [Strategy & Software Configuration]  Please Note:   If your organization does not have our newest offering in response to the COVID-19 crisis, our free  Event Engagement product or is not considering licensing this free product, our office hours will not be applicable . During these open Office Hours, members of the Strategic Services and Education Services Teams will be at the ready so you may Ask Us Anything about the Software Configuration of your  Virtual Event Community using our newest product called Event Engagement .  And we'll discuss proven Strategy and Tactics for Generating Engagement before, during, and after your virtual conferences and events.  So bring your questions, and we'll talk engagement ideas, strategy, and software configuration tips so your virtual conference is a smashing success. Your Higher Logic Office Hours Hosts: Lila Elliott | Senior Manager, Education Education Services Team  Kate Siders | Sales Engineer Sales Team Lindsay Starke | Lead Community Strategist Strategic Services, IBM Team Kaila Timmons-Harze | Community Manager Strategic Services, IBM Team Higher Logic Products & Strategies Covered: #EventEngagement #OnlineCommunities #Webinar #NewAdminExperienceOC #ProductConfiguration #CoreProductSuite #CommunityManagement #Events #Launching #Design

  • Webinar: Online Community | New Admin Experience Page Designer for Super Admins | [6/9/2020]

    Jun 9, 3:30 PM - 5:00 PM (ET)
    Discover the Online Community New Admin Experience Page Designer  Attend this training from your desk -- no travel required. You'll learn about the New Admin Experience Page Designer and Content Management System (CMS) so you can create pages and manage content with confidence and ease.   What is the New Admin Experience Page Designer? Higher Logic is releasing a  new version  of our software that is easier to use that will allow you to continue to edit and update your Online Community website and any Microsites. This training will show you how to use our new tools to edit and update your Websites.  Who Should Attend This Training? This training is designed for Higher Logic customers with Super Admin rights to their Online Community site. ***We have a version of this training that is designed for your association and customer volunteer webmasters  (Community Admins/Website Admins). Please click here for details and to register.  Agenda:  When is this Happening? Roll-out Schedule & Plan What's New? What's Changing? Side-by-Side Comparison of the "Classic" versus "New" Page Designer    Using your New Tools Using the New Page Designer & Content Management System -- Adding Pages, Creating Page Layouts, Adding Content to Pages Understanding Page States  Configuring Widgets using the New Page Designer Questions? No Questions Left Unanswered Your Higher Logic Academy Trainer: Lila Elliott | Senior Manager, Education | Higher Logic #Webinar #CMS #OnlineCommunities #SuperAdminPath #NewAdminExperienceOC #Microstes #NAE ​​​ ​​​​

  • Higher Logic Academy Distance Learning: Basic | Real Magnet (New Admin)

    Jun 16, 9:00 AM - 5:00 PM (ET)
    Join Higher Logic for Distance Learning This online course covers the same topics as our live, in-person offering and includes lessons on the basic features of Marketing Automation Enterprise Powered by Real Magnet. You will learn to manually manage contacts, create message templates, design, test and send messages, message tracking and reporting, and account best practices.  Learn in the New Admin Experience : all demos and exercises will be in the Real Magnet New Admin Experience. Learn what's new and what's moved!  This offering is perfect for our regional customers who are unable to travel to our in-person events, this   free   distance learning training can be taken from your office -- no travel required. Seats will be limited to 30 as the class has interactive components.  Please register each person from your organization individually as we will create logins for each person. We kindly ask that you bring  no more than 4 people  per organization so we have space for everyone to attend and do the hands-on exercises. Schedule at a Glance: 9 am | Training Starts Getting Started – Product Overview Manually Managing Contacts and Data Creating Custom Message Templates 12 pm - 1 pm | Lunch Break Designing Messages Testing and Sending a Message Tracking and Data for Messages 3:30 pm | Training Concludes 3:30 pm - 5 pm | Instructor Office Hours (Optional) Cost: Free. Cancellation Policy:  Please click   here   to visit our cancellation policy page. Intended Audience: Customers  that are new to or needing a refresher for the Higher Logic Marketing Automation Enterprise powered by Real Magnet platform. #RealMagnet   ​​

  • Webinar: Higher Logic | New Admin Experience Page Designer for Community & Website Admins | [6/16/20

    Jun 16, 2:00 PM - 3:30 PM (ET)
    Discover the Higher Logic Online Community New Admin Experience Page Designer  Attend this training from your desk -- no travel required. You'll learn about the Higher Logic New Admin Experience Page Designer and Content Management System (CMS) so you can create pages and manage content with confidence and ease.   What is Higher Logic? Higher Logic is the company that makes the software that powers and allows you to edit your Chapter, Section, Special Interest Group, or Regional Users Group site at your association or organization.  What is the New Admin Experience Page Designer? Higher Logic is releasing a new version of our software that is easier to use that will allow you to continue to edit and update your website. This training will show you how to use our new tools to edit and update your website.  Who Should Attend this Training?  This training is designed for those with Community & Website Admin rights -- meaning you have the ability to edit your Chapter, Section, Special Interest Group, or Regional Users Group Website. Association members, customers, staff, and volunteer webmasters/website editors are welcome and encouraged to attend our free training. Beginners are welcome!   Agenda:  When is this Happening?   Release Roll-out Schedule & Plan What's Different? What's Changing? Side-by-Side Comparison of the "Classic" versus "New" Page Designer    Using your New Website Editing Tools: Using the New Page Designer & Content Management System -- Adding Pages, Creating Page Layouts, Adding Content to Pages Understanding Page States  Configuring Widgets using the New Page Designer Questions? -- No Questions Left Unanswered Your Higher Logic Academy Trainer: Lila Elliott | Senior Manager, Education | Higher Logic #Webinar #CMS #OnlineCommunities #VolunteerWebmasterPath #NewAdminExperienceOC #Microstes #NAE ​​​ ​​​​​​

  • Higher Logic Academy Distance Learning : Basic | Online Communities [6/17/2020]

    Jun 17, 9:00 AM - 5:00 PM (ET)
    Join the Higher Logic Education Team for Distance Learning! This  free  distance learning training can be taken from your office or home -- no travel required. This Live training is  identical to the in-person Higher Logic Academy and has hands-on lab exercises, group discussions/brainstorming sessions, ample opportunities to ask questions of the instructor, and time to interact with and learn from fellow academy attendees.  Course Description & Objectives This course will provide you with the foundational technical skills and engagement strategies necessary to manage a Higher Logic Online Community site. You will learn about the New Admin Experience: Online Communities via hands-on exercises and access to a sandbox site to practice your technical skills. We’ll also explore the foundational community management skills needed to create a thriving and engaged site. And, you’ll discover what Community Key Performance Indicators (KPIs) to select and how to gather data and benchmark your community. Cost: Free Cancellation Policy: Please click here to visit our cancellation policy page. Detailed  Agenda: Click here to download a detailed course agenda and learning objectives.   Intended Audience: New Higher Logic Online Communities clients Existing Higher Logic Online Communities clients wishing to re-launch their community Bring Your Core Project Team: Higher Logic Academy Live is a "train the trainer" program. Please bring your core community project team.  Course Structure: Our training includes hands-on technical exercises and interactive strategy sessions in the morning and early afternoon. Then we have option office hours time with the instructor specific to individual projects. Schedule at a Glance: 8 am - 9 am Breakfast & Registration 9 am Training Starts | Morning Sessions : Pre-Lesson : New Admin Experience Getting Started – Platform Overview Lesson 1 : Platform Overview & Widgets  Lesson 2 : Increasing Engagement: Best Practices Lunch Afternoon Sessions Lesson 3 : Measuring Success: Data, Reporting & Benchmarking Lesson 4 : Basic Automation Rules Lesson 5: Site Security & Community Configuration 4 pm | Training Concludes 4-5 pm | Instructor Office Hours (Optional) How do I register? Simply add their registration to the cart on the right-hand side of this page. A confirmation email with your Zoom Meeting instructions will be sent to you. Please register yourself and any colleagues that will be attending the training so we can prep a lab environment for everyone. Questions? If you have any questions or trouble getting registered please email the Higher Logic Education Team or call us at (202) 360-4402 ext. 6 and we'll happily assist you. #CommunityManagement #Gamification #Launching #MarketingandCommunications #DistanceLearning #CommunityManagerPath #OnlineCommunities

  • Higher Logic Academy Distance Learning: Basic | Informz

    Jun 18, 9:00 AM - 5:00 PM (ET)
    Join Higher Logic for Distance Learning This online course covers the same topics as our live, in-person offering and includes lessons on the basic features of Marketing Automation Professional Powered by Informz. You will learn to manually manage subscribers, create custom mailing templates, create mailings with mailing designer 2.0, to implement testing and design best practices, analyze mailing reporting, and how to use the landing page feature in Informz. This offering is perfect for our regional customers who are unable to travel to our in-person events, this   free   distance learning training can be taken from your office -- no travel required. Seats will be limited to 30 to provide the best interactive experience so register now! Please register each person from your organization individually as we will create logins for each attendee. We kindly ask that you bring  no more than 4 people   per organization so we have space for everyone to attend and do the hands-on exercises. Schedule at a Glance: 9 am | Training Starts Product Overview Managing Subscribers Designing Mailing Templates Using Mailing Designer 2.0 12 pm to 1 pm | Lunch Break Testing and Sending Mailings Mailing Data and Reporting 3:30 pm | Training Concludes 3:30 pm - 5 pm |Instructor Office Hours (Optional) Cost: Free. Cancellation Policy:  Please click   here   to visit our cancellation policy page. Intended Audience: Customers  that are new to or needing a refresher for the Higher Logic Marketing Automation Professional powered by Informz platform. #Informz ​

  • Q3 Online Community Maintenance (Workspace 5 & Integrated Workspace 6)

    Aug 21 - 22, (ET)
    This maintenance is for the Online Community product. Higher Logic performs regular maintenance each quarter across all its platforms. This maintenance is essential to our providing stable and secure systems for our clients and is an integral component of our  Disaster Recovery & Business Continuity  ( DRBC ) process and to Higher Logic's  ISO 27001  compliance and  SOC 2 certification initiative .

  • Q3 Marketing Automation Maintenance (IZ-Pro-Canada, IZ-Pro-US, RM-Enterprise)

    Aug 22, 8:00 AM - 2:00 PM (ET)
    This maintenance window is for the Marketing Automation Products. Higher Logic performs regular maintenance each quarter across all its platforms. This maintenance is essential to our providing stable and secure systems for our clients and is an integral component of our  Disaster Recovery & Business Continuity  ( DRBC ) process and to Higher Logic's  ISO 27001  compliance and  SOC 2 certification initiative .

  • Q4 Online Community Maintenance (Workspace 5 & Integrated Workspace 6)

    Nov 20 - 21, (ET)
    This is the maintenance for the Online Community product. Higher Logic performs regular maintenance each quarter across all its platforms. This maintenance is essential to our providing stable and secure systems for our clients and is an integral component of our  Disaster Recovery & Business Continuity  ( DRBC ) process and to Higher Logic's  ISO 27001  compliance and  SOC 2 certification initiative .

  • Q4 Marketing Automation Maintenance (IZ-Pro-Canada, IZ-Pro-US, RM-Enterprise)

    Nov 21, 8:00 AM - 2:00 PM (ET)
    This is the maintenance for the Marketing Automation product. Higher Logic performs regular maintenance each quarter across all its platforms. This maintenance is essential to our providing stable and secure systems for our clients and is an integral component of our  Disaster Recovery & Business Continuity  ( DRBC ) process and to Higher Logic's  ISO 27001  compliance and  SOC 2 certification initiative .