I had a fantastic
time at this year's Super Forum!! It was wonderful to meet so many of you in person, and to share tips/ideas with those I had the pleasure of speaking with and those who attended the sessions I hosted/presented. I wanted to share two tips I learned from clients at this year's event:
1. How to view the most replied to Discussion threads
This tip comes from Zach Pleasant of ITE
. When viewing the Discussion by thread, click the "Replies" header to sort by the number of replies:
This is so useful if you measure the most popular Discussions based on the number of replies instead of the rating or number of recommends. While we have a control/parameter to display the highest rated/most recommended posts, we do not have a control to display the most replied to posts -- of course, I'm going to suggest this to our development team :) Thanks for this super easy and super useful tip, Zach!
2. How to add hidden text to the digital ribbon text field
Part of this tip comes to us from Chris Mitchell of CFMA
. If you've attempted to create a digital ribbon using an image that already has text on it then you've figured out that you are required to input text in the ribbon text field. This creates a problem because no one wants to add text to an image that already has text on it. As a workaround, we have suggested entering a "." in the ribbon text field and then matching the font color of the "." with the color of the image. Matching colors is somewhat tedious, and when you go to apply the ribbon you must select the ribbon by the ribbon text field -- you can imagine how hard it is to select the correct ribbon when all you see is a "."
I'm so excited to tell you that there IS a way to eliminate
a) the need to input a "." and match colors, and
b) the "which ribbon is this?" problem!!
When entering the ribbon text, include the HTML comment string <!-- enter ribbon description here --> followed by the non-breaking space entity: -- for example:
<!-- Spr Awesome -->
No color matching required, and when you go to apply the ribbon you'll know exactly which one you are selecting!
I hope you find these tips useful! For more tips like these, be sure to check out the resources in the 2012 Super Forum Community
See ya next year!
Client Support Advisor