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HUG Member Spotlight - January 2022

By Katie Raeburn posted Jan 05, 2022 10:12 AM

  

Meet @Jason McClellan, our first HUG Member Spotlight in 2022!


Jason is the Senior Manager and Community Platform Admin for Broadcom, and he utilizes Higher Logic's Online Community product.

I asked Jason a few questions about his experiences, which I'm sharing below so you can get to know him a little better. If you have any questions for Jason, or just liked something about his story, please comment below!



Please tell us a little bit about your role within Broadcom!

My role in IT is to work with our Global CMGRs who manage their Communities and Groups on the Higher Logic platform. I operate in Admin helping build out the platform working closely with Higher Logic. I additionally work with security and make sure the Community is working smoothly with as little spam interruption as possible.


What is your biggest career highlight to date?

There have been a lot of highlights over my 25-year career. I believe working with Community back in 1999, including building our own platform from scratch, helped to set the stage for me working with many platforms over the following years. Community is key to creating a feedback loop with customers.


What advice would you give to someone who is new to using Higher Logic's products?

Utilize Higher Logic's Managed Services team - they have been instrumental to our success from the initial build to subsequent migrations.


Okay, enough work stuff! Share what makes you happy (travel, hobbies, family, pets...whatever makes you smile).

I'll use my Twitter bio: Community Evangelist, Technologist, Consumer, Traveler, Grill Master. Every day is a gift; tear the wrapping off & enjoy it! #FILO
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Feb 04, 2022 01:27 PM

Yay, Jason! We love working with you 😊 What is #FILO?