Hey there again!
@Natasha HorlinApologies here's some further information regarding enabling this option -
Close & re-open posts
Super Admins and Community Admins can close and re-open discussion posts. When a discussion post is closed, it is still visible to users, but they cannot add a reply.
The Show Close Thread Option parameter is not enabled by default, so you have to enable it on the Discussion Thread View widget for discussions, as shown below.
When the feature is toggled on, admins will see a Close Thread option in each discussion's dropdown menu, as shown below.
Here's further info as well!
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Bree Stewart
Community Manager
Higher Logic - Australian Team
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Original Message:
Sent: Mar 03, 2021 21:18
From: Natasha Horlin
Subject: How to turn off comments on a particular thread
Hi Bree,
Thank you for your response.
I have made a post about why we are closing it. But the only options i have are below.
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Natasha Horlin
Membership Manager
Diabetes QLD
Original Message:
Sent: Mar 03, 2021 21:09
From: Bree Stewart
Subject: How to turn off comments on a particular thread
Hey there @Natasha Horlin, I am sorry to hear the thread has gotten out of hand but brilliant that you have a strategy you're keen to implement to improve community culture.
As a super admin you should be able to close the thread by clicking the drop down (next to reply) on a post within the discussion and clicking "close thread" -
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Bree Stewart
Original Message:
Sent: Mar 03, 2021 17:29
From: Natasha Horlin
Subject: How to turn off comments on a particular thread
Hi All,
We have a thread happening on one of our online communities that is getting a little out of hand.
I don't want to delete the thread but I do want to close off comments. Is it possible for me to close of comments to that thread?
thanks
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Natasha Horlin
Membership Manager
Diabetes QLD
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