Asia Pacific HUG

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  • 1.  New Feature Release: Engagement Benchmark Score (EBS)

    Posted Jul 09, 2020 01:56 AM
    Hi Asia Pacific HUGgers,

    Just wanted to make sure that you all saw our new feature that was released on 1st July:  Engagement Benchmark Score (EBS)

    Super Admins can use the EBS to see how their community site's activity, value, and reach performance compares with others belonging to the same organizational type and industry.

    • See when the latest EBS score was generated, how it was calculated, and get tips on how to improve it.
    • Use this information to encourage more and better community engagement.
    • Print and/or save a copy of the score to share with peers and stakeholders.
    To learn more about this new performance-reporting feature, watch the short 2 minute video and view the Engagement Benchmark Score knowledge base article.

    Let me know if I can assist with any questions. 

    Cheers,

    Lisa Agic 

    Your Asia Pacific HUG Community Manager



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    Lisa Agic
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  • 2.  RE: New Feature Release: Engagement Benchmark Score (EBS)

    Posted Mar 04, 2021 10:19 PM
    Hi Lisa,

    Just wondering how much information we need to view the score? Thank you



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    Natasha Horlin
    Membership Manager
    Diabetes QLD
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  • 3.  RE: New Feature Release: Engagement Benchmark Score (EBS)

    Posted Mar 04, 2021 10:59 PM
    Hi @Natasha Horlin

    The availability of your EBS score will be dependent upon how much engagement your community has. In general, it could be up to 12 x months before your first EBS score can be calculated.

    I hope you are using the myriad of other reports that are available in Admin in the meantime.

    Regards,

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    Lisa Agic
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