Walk through the basics of creating customer expectations for community first support within the Enterprise and providing the tools to successfully integrate with your back end service desk.
Presenter: Jason McClellan, Sr. Manager and Platform Administrator of Global Community, Broadcom, Inc.
CAE Credits:
This session is eligible for .75 CAE credits for those who attend the Zoom session live. Higher Logic is an Approved CAE Provider.
Click Here to View the Recording of the Session
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