Managing an Enterprise Support Community

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When:  Nov 19, 2020 from 01:00 PM to 01:45 PM (ET)
Associated with  Higher Logic Super Forum

Walk through the basics of creating customer expectations for community first support within the Enterprise and providing the tools to successfully integrate with your back end service desk.

Presenter:  Jason McClellan, Sr. Manager and Platform Administrator of Global Community, Broadcom, Inc.

CAE Credits:

This session is eligible for .75 CAE credits for those who attend the Zoom session live. Higher Logic is an Approved CAE Provider

Click Here to View the Recording of the Session