Distance Learning: Volunteer Manager/Customer Advocacy Manager [3/23/2021]

When:  Mar 23, 2021 from 1:00 PM to 6:00 PM (ET)
Associated with  Online Community Product

Join the Higher Logic Education Team for Distance Learning!

This free distance learning training can be taken from your office or home -- no travel required. This Live training is identical to the in person workshops and has hands-on lab exercises, group discussions/brainstorming sessions, ample opportunities to ask questions of the instructor, and opportunities to interact with fellow workshop attendees. 

How do I register?

Simply click the RSVP button in the upper right-hand side of this page. A confirmation email with your Zoom Meeting instructions will be sent to you. Please have every attendee on your team RSVP separately so that we may create a sandbox for each attendee.

Questions? If you have any questions or trouble getting registered please email the Higher Logic Education Team or call us at (202) 360-4402 ext. 6 and we'll happily assist you.

Volunteer Manager/Customer Advocacy Manager Workshop: 
This training teach you how to correctly configure the Volunteer/Customer Advocacy module within the Online Communities platform. 

We will also share mini case studies and examples of successful volunteer and customer advocacy programs and best practices you apply to your program to launch and sustain a successful program.
 

Course Objectives:

  • Setup Volunteer/Customer Advocacy Types.
  • Configure Volunteer/Advocacy application forms.
  • Configure Volunteer/Customer Advocacy Point, run reports, and manage the Volunteer/Customer Advocacy dashboard.
  • Launch and sustain a successful volunteer/customer advocacy program using best practices.


Intended Audience:

  • Customers that are licensed for or interested in the Volunteer/Customer Advocacy module [Online Communities] and need to launch or re-launch their Volunteer/Customer Advocacy program. 

  • Customers that have basic proficiency in the Online Communities New Admin experience navigation. 


Schedule at a Glance:

1pm Training Starts 


  • Configuring Volunteer/Customer Advocacy Types
  • Setting up Volunteer/Customer Advocacy Form(s)
  • Managing Volunteer/Customer Advocacy opportunities. 
  • Reporting, Dashboards, and Configuring Volunteer/Customer Advocacy Points.
  • Best Practices, Mini Case Studies, and Examples.
Optional Instructor Office Hours

5 pm Training Concludes

5-6 pm Instructor Office Hours (Optional)

#DistanceLearning

#ProductConfiguration​​​

#OnlineCommunities

#NewAdminExperienceOC

#VolunteerManager
#VolunteerManagementPrograms
#AdvocacyManager​​

#OnlineCommunity(Discussions,Libraries,Directory,Blogs,etc.)
#VolunteerManager

Location

Dial-in Instructions:
To Register, simply click the RSVP button in the upper right-hand side of this page. A confirmation email with your Zoom Meeting instructions will be sent to you. Please have every attendee on your team RSVP separately so that we may create a sandbox for each attendee. An email with your Zoom Meeting dial-in instructions will be emailed to you. If you have any trouble, email Education@higherlogic.com for assistance.

Contact

Higher Logic Education Team
(202) 360-4402 | Ext. 6
Education@higherlogic.com