January Higher Logic Academy: Content Management System & Engagement

Starts:  Jan 15, 2014 8:30 AM (ET)
Ends:  Jan 16, 2014 5:00 PM (ET)
We have two different training tracks/days based on the various project team roles and responsibilities. Clients are welcome to attend one or both days based on their interests and responsibilities within their organization. Super Administrators/Project Managers are encouraged to attend both days. Not sure what day(s) to attend? Just ask! 

Mastering the Connected Community CMS: Day 1
Day 1 Detailed Agenda

Will cover user controls and parameters, creating and moving pages and setting page permissions, embedding multi-media files from the libraries into other areas of the site, creating shortcut URLs, utilizing stand-alone libraries, trouble shooting, how to use the data synch tools to find and resolve member data issues. This day also includes Office Hours for 1:1 time with your Implementation Project Manager and Client Success Team staff. 

Training Format: Hands on Training, Site Configuration and Step-by-Step Exercises
Designed For: Super Administrators & Project Managers/IT Staff


 
Improving Member Engagement: Day 2
Day 2 Detailed Agenda

Will cover launch and beta testing plans (including putting together a custom launch tactical plan), developing seed questions, using events to promote the community an interactive "Choose Your Own Adventure" with real-life situations you will face as a community manager. Bi-directional content marketing (using community content in other places, and other content in community), gamification, and recording and reporting metrics.This day also includes Office Hours for 1:1 time with your Implementation Project Manager and Client Success Team staff.

Training Format: Launch/Marketing & Tactical Plan Creation, Marketing and Engagement Strategy Presentations, Data & Metrics
Designed For: Membership, Marketing & Communications, Education and Executive teams that will be using the Connected Community site but not responsible for the daily site management and configuration.  


Location

Higher Logic Headquarters (Rosslyn Office)
1501 Lee Highway
AFA Board Room -- 4th Floor
Arlington, VA 22209
Event Image

Contact

Lila Elliott
202-559-1310
lila@higherlogic.com