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Confident Communities Consulting, LLC

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Catherine Hackney (she/her)

Principal Consultant,
Confident Communities Consulting, LLC

Bio

I am an experienced online community consultant/contractor open to work. I have mainly worked with trade and professional associations to build their member communities of practice on the Higher Logic platform. I have expertise in increasing member engagement, managing new programs, auditing and cleaning up existing communities, and platform evaluation and launching new communities. I have worked with over 60 communities in my ten years of managing online communities. 

I have been a HUG MVP since 2016 and Certified Partner of Higher Logic since 2020. I get a great sense of fulfillment from working with organizations to improve their online communities and seeing the impact it makes for their members. Feel free to reach out if you'd like to connect!

To potential mentees: Learning should never end for any of us! I hope to get as much from the mentoring program as the other person in the relationship. I've seen that it can be a great experience from both sides through a mentor program I previously developed and managed on Higher Logic's Mentor Match.

Type of Organization

AMS/CRM Database

Professional Associations

The Community Roundtable
2019 - Present