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"Hi Huggers! We want you to have all the right resources when you need them, so we created this Higher Logic New Admin Resource Page. It covers everything from building communities, to how-to guides on editing your community site to moderating discussions. A one-stop-shop for all Connected Community level one technical questions. Our success is your success." Kelsey Hession, Client Support Advisor
Check out our Product Training Archive!
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BASIC CONCEPTS
I.
Communities
II.
Security Groups
III.
SNAP! Training: New Admin Training (0:37:32) (Notes available here)
SITE EDITING
I.
Overview - Web Editing
II.
Editing Navigation - Links, Layout and Access
III.
Getting Started - Introduction to the CMS (1:05:03)
IV.
SNAP! Training: User Controls (0:56:48) (Notes available
here)
V.
Site Setup Pages
VI.
Important Web Controls
COMMUNITIES
I.
Community Access Permissions
II.
How to add a resource Library and Discussion to a Community
DISCUSSIONS
I.
SNAP! Training: Discussions (1:00:08) (Notes available
here)
II.
Moderating and Deleting Posts
III.
Discussion Settings and Permissions
IV.
User-specific Links in Discussion Email
LIBRARIES
I.
Library Entries
II.
SNAP! Training: Resource Libraries (0:52:56)
DIRECTORY
I.
SNAP! Training: Demographics, Profiles and Directory (0:55:00)
(Notes available
here)
EMAIL
I.
Email Management Best Practices
II.
Whitelisting Instructions
III.
SNAP! Training: Managing Email Deliverability (0:41:26)