Higher Logic clients love our Higher Logic Users Group (HUG) and so
do we! It’s the perfect example of a dynamic and happy online community.
We couldn’t be more in love with the engagement.
HUG helps Higher Logic clients get the most out of their investment
and is the home base for all things community management. Every day
hundreds of messages are exchanged – the conversations and contributions
are pretty sweet – and we want to share them with you. This is our
community love story.
Stats We Love*
- 8,251 HUGGERS
- 8,956 connections made
- 98 entries in the Go-To-Market Resource Library
- 33,561 content contributions
- 108,000 total messages
- 49 million emails sent
Contributors We Love
Engagement is the name of the game in HUG and everyone participates –
clients, partners and our Higher Logic team of experts. If you’re a
community manager searching for an answer or want to share an idea or
story – this is the place. There is no other online community like it
out there. Our top four contributors add, respond and rate content,
conversations and resources weekly. They are:
Conversations We Love
Discussion topics range from new user FAQs and engagement, to
advanced product discussions and training. It’s great to see Higher
Logic clients and staff working together in real time to collaborate.
Members of HUG can access the community from their desktop, mobile
device or tablet. We love all
87 of the HUG communities, but here are
our top current conversations:
- Bootstrap layout ideas
- Adding social share buttons to blog posts
- Ideas for a "How to get started" FAQ for our non-techie members
Blogs We Love: The Top Three Most Viewed
- Higher Logic Email - Improving Reliability, Scalability, Deliverability and Transparency
- You Shared Your Higher Logic Experience - We Listened!
- Five Lessons From Great Community Managers
Education We Love
Providing great education to the HUG community is a priority. The
sweetest complimentary training programs include: The HUG Super Forum,
Higher Logic Academy, SNAP Training, The Higher Logic Mentor Match
Program and The Higher Logic Learning Series. Plus every month new content items – like white papers, tip sheets and eBooks – are released and provided un-gated to every client.
Leave us some love. What do you enjoy most about HUG? Anything you
need that would make the experience sweeter? We want to know.
*Statistics reported from inception to February 2015.