Registration

Registration Add-ons

From educational offerings to networking events Super Forum has so much to offer.

Registration FAQs

Registration Terms

By registering for or attending any Higher Logic Conferences, participants agree to these Terms and Policies. It is the participant's responsibility to read and understand them.

• Early Bird Conference Rate

  To qualify for the early bird rate, you must book your hotel through the conference reservation system by March 26, 2026. Changing your hotel to a property outside the conference block after registering will result in an adjustment to the prevailing conference rate.

• Limited Time Offers

  To qualify for limited time offers, you must book your hotel through the conference reservation system (or the specified hotel to receive offer). Changing your hotel to a property outside the conference block after registering will result in an adjustment to the prevailing conference rate. All sales are final, not combinable with other offers.

• Registration Payment

  Registration fees must be paid at the time of registration. Non-payments will result in cancellation of Super Forum registration and re-registration will be at the prevailing conference rate. A valid credit card is required at the point of booking to ensure reservation security. Incomplete payments will also result in cancellation.

• Guest Policy

  Registered guests must not be in industry-related roles. Guests are invited to the Welcome Reception and Customer Appreciation Party but must purchase an add-on for participation.

• Proximity Waiver

  Attendees who live within a 25-mile radius of Super Forum 2026 may request a waiver of the hotel reservation requirement. We ask that you submit a Local Attendee Waiver Form and receive approval from the conference team before completing your registration.

• Exhibitors

  Exhibitors not covered by a sponsorship package must register at the current conference rate. 

• Registration Deadlines

  All deadlines are set for 5:00 p.m. MST. 

• Language Requirement

  All correspondence and queries must be in English. 

• Payment Information

  All payments must be made in U.S. Dollars. Accepted payment methods include MasterCard, Visa, Discover, American Express, and checks. Purchase orders are not accepted. 

Cancellation Policies

• Registration Transfers

  Transfers of registration are allowed until March 26, 2026. Each original registrant is permitted one transfer, which requires written consent. The person requesting the transfer is responsible for any financial obligations related to the transfer and must update all contact and demographic information. To initiate a transfer, please complete the survey provided.

• Cancellations 

  • November 17, 2025 – December 31, 2025:
    Cancellations received during this period will not incur any processing fees for Super Forum 2026. This includes Registration, Learning Labs, and Guest Fees. All cancellation requests must be submitted in writing to superforum@higherlogic.com.

  • January 1, 2026 – March 26, 2026:
    A $450 cancellation fee will apply to individual registrations. To cancel, please email your request to superforum@higherlogic.com.

  • March 26, 2026 – April 28, 2026:
    No refunds will be issued for cancellations or no-shows during this period, regardless of the reason.

• Refunds

  Refunds will be processed within 30 days post-conference. Payments made via credit or debit card will be refunded to the same card. If the card transaction cannot be reversed (e.g., payment was made over 90 days ago, card has expired, etc.), a check will be issued.

Code of Conduct

All attendees, speakers, sponsors and volunteers at our conference are required to agree with the following code of conduct. Organizers will enforce this code throughout the event. We expect cooperation from all participants to help ensure a safe environment for everybody.

Our conference is dedicated to providing a harassment-free experience for everyone, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, religion (or lack thereof). We do not tolerate harassment of conference participants in any form. Sponsors should ensure they act fairly in their dealings with all other members and should respect the confidentiality of any ideas presented on a confidential basis at a live or virtual event. Conference participants violating these rules may be sanctioned or expelled from the conference without a refund at the discretion of the conference organizers.

Expected Behavior 

The following behaviors are expected and requested of all Event Participants:

• Behaving in a courteous and professional manner
• Treating all participants with respect, dignity, and consideration, in the spirit of valuing a diversity of views and opinions
• Being considerate, respectful, and collaborative in your communication and actions
• Discussing differences and critiquing ideas in a non-confrontational manner with due regard for the viewpoints of others
• Refraining from demeaning, discriminatory, or harassing behavior and speech
• Reporting suspected inappropriate behaviors directed at yourself or others
• Respecting the rules, policies, and property of HIGHER LOGIC and its contracted Event facilities and vendors
• Complying with all applicable laws and regulations

Prohibited Behavior

Violations of this Code include but are not limited to the following:

• Harassment, which is defined for purposes of this Code to include unwelcome or offensive verbal, visual, or physical contact directed at any Participant, including conduct, comments, or images that a person would reasonably find offensive, demeaning, or hostile
• Sexual harassment, which is defined for purposes of this Code to include unwelcome, unsolicited, and unreciprocated sexual advances, requests for sexual favors, and other verbal or physical conduct or gesture of a sexual nature that has or that might reasonably be expected or be perceived to offend, humiliate, or intimidate another person
• Exhibiting behavior that is unruly or disruptive, or that endangers the health or safety of yourself or others
• Discriminatory conduct based on race, sex, sexual orientation, gender expression or identity, transgender status, age, national origin, disability, religion, marital status, veteran status, political affinity, or any other characteristic protected by law
• Deliberate intimidation, threatening, stalking, or following
• Sustained disruption of portions of the Event
• Invasion of privacy
• Actual or threatened pushing, shoving, or use of any physical force whatsoever against any person
• Possession of a weapon, or use of any item in a way that may cause danger to others
• Destruction, theft, dismantlement, defacement, abuse, or intentional misuse of HIGHER LOGIC or HIGHER LOGIC-contracted venues, property, equipment, signage, or supplies
• Failure to comply with directions of HIGHER LOGIC staff or venue personnel regarding Event operations or emergency response procedures
• Retaliation against participants for reporting activity that he or she reasonably believed to be in violation of this Code
• Knowingly and falsely reporting violations of this Code in bad faith
• Accessing restricted or ticketed areas without a proper ticket, pass and/or credential; misusing tickets, passes and/or credentials; presenting a false identification; or permitting another person to falsely present the Participant’s identification as his or her own.

Attendee Terms

By registering for and/or attending Higher Logic Super Forum, all participants agree to be bound by, and comply with, these Terms and Policies. It is the participant's responsibility to read and understand these Terms and Policies.

Liability Waiver

I understand that travel and gathering involve the risk of illness, including illness from COVID-19. I (and on behalf of my guest(s)) waive and release Higher Logic and its sponsors and exhibitors, and their volunteers and agents, from and against claims, liabilities, and expenses arising from injury, illness, or death from contraction or spread of COVID-19 or other communicable disease due to travel to or attendance at an event sponsored by Higher Logic.

I will take necessary precautions and abide by all safety protocols implemented on-site for the event and agree to not attend any Higher Logic event if I feel ill or had recent exposure to a COVID19 case. Higher Logic will continue to diligently monitor all conditions related to COVID-19 between now and the start of the conference event. Higher Logic reserves the right to modify health screening protocols at their discretion. This is a very fluid time, and we will continue to evaluate what is needed to ensure your safety. We will keep all participants updated as we get closer to the event and as a condition of participation you agree to follow all protocols.

This waiver and release are binding on me and my heirs and successors.

Participation and Behavior

Participants are expected to conduct themselves professionally at all conference functions. Obscene language, abusive behavior, or threatening behavior directed at or regarding conference participants or staff will not be tolerated. The conference staff has the right to remove any participant in violation of this policy. No refunds of registration will be granted.

Personal Information

Please note that participation contact details will be kept on the Higher Logic database, which will only be used by Higher Logic. Higher Logic does not record or store credit card information. Unless an explicit request from a registrant to withhold contact information (through the registration form) is received, the registrant's information will be included in the list of all attendees, their affiliated institutions and email addresses/mailing addresses that will be accessible to delegates and vendors at the conference. The email addresses will also be used to circulate last-minute details and announcements of future Higher Logic events.

Photography/Audio and Video Recording

All Higher Logic conferences are held in a public space, therefore we do not prohibit participants, exhibitors, sponsors, news organizations, and other companies from photographing or video or audio-taping some Conference activities. All media becomes the property of Higher Logic. Higher Logic reserves the right to use images or recordings taken at the Conference with your photograph or voice and/or likeness in future marketing materials without compensation.

Soliciting at the Conference

We encourage attendees to support the paid sponsors and exhibitors who, in turn, are supporting the industry. However, suitcasing is prohibited at all Higher Logic Conferences. Higher Logic reserves the right to escort any individual from the conference if they are reported to be soliciting in the Exhibitor Hall and are not a conference sponsor or exhibitor. We also encourage attendees not to listen to a sales pitch from a non-sponsor or exhibitor.

Admittance

Admission is restricted to persons 21 years and over to all Higher Logic conferences and events except as agreed in writing from Higher Logic.

Higher Logic has sole discretion, without refund, to refuse admittance to or expel from the conference anyone that is deemed to be behaving in a manner that could be disruptive to the conference or any other participant.

Higher Logic reserves the right to close, alter, or cancel, without prior notice, any conference event, sessions, or other items relating directly or indirectly to the conference for any cause, or at any time.

Higher Logic reserves the right to remove anyone caught sharing a registration. Those users will be removed from the session(s) and if caught twice you will lose all access and will not be granted a refund for the registration.

Registration Payment

Registration fees must be paid in full before the conference start date. If full payment has not been received, registrations will be canceled. This applies to registrants submitting bank/wire transfers, checks, and credit card payments that are incomplete for any reason.

All fees are payable in U.S. dollars. MasterCard, VISA, Discover and American Express. No purchase orders are accepted.

Registration Cancellation by Participant

All Higher Logic Conferences vary in their cancellation policy and dates. Please refer to the cancellation policy provided on the registration page of each conference website for exact details. It is highly recommended to consider transferring the registration to a different participant from your organization to take advantage of the learning opportunities provided at the Higher Logic conference.

Registration Transfers

Only one transfer is permitted per original registrant with written consent. The individual submitting the substitution request is responsible for all financial obligations associated with that substitution as well as updating any contact/demographic information. Please refer to the transfer policy provided on the registration page of each conference website for exact instructions.

Event Cancellation by Organization

Higher Logic reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable. If Higher Logic cancels an event, registrants will be informed as soon as possible through the listed email address on their registration form and will be offered a full refund. Should circumstances arise that result in the postponement of an event, registrants will be automatically rolled into the new event but will have the option to either request a full refund or transfer registration by a listed date.

If, for any reason, Higher Logic must cancel an event, Higher Logic accepts no responsibility for covering travel, hotel, or other costs incurred by delegates and guests. Participants are responsible for taking appropriate insurance coverage in connection with their attendance. Where the participant is traveling away from home to attend the conference, appropriate travel insurance should be purchased independently and in advance of any travel or travel bookings.