HL Academy & Learning Labs

Super Forum 2026 Learning Labs and Higher Logic Academy Brunch & Learn

Join us for a hands-on learning experience at Super Forum 2026 on Sunday, April 26, 2026! With expert-led sessions and interactive learning environments, these Learning Labs are designed to empower you with the tools and insights you need to navigate today's most pressing challenges.

We are also excited to introduce the HL Academy Live Brunch & Learn, a fast paced and beginner friendly session created for newer Higher Logic Thrive customers or anyone who would benefit from a refresher. In this condensed version of our live Academy training, you will get grounded in the core pieces of the Higher Logic Thrive platform including key pre-launch steps, essential admin settings, and practical reporting tools.

$50 / Session

Sessions kick off on Sunday, April 26 and are hosted on-site at Capital Hilton. Spaces are limited, so secure your spot early!

Registration for Learning Labs and the HL Academy Brunch & Learn is separate from the main conference and can be added during or after your conference registration.

Cost includes a lite breakfast for the Higher Logic Academy Brunch & Learn and a networking reception for Learning Labs.

Register Now

Higher Logic Academy Brunch & Learn

9:00 AM - 12:00 PM

Learning Labs

1:30 PM - 3:00 PM

What You’ll Gain

Whether you're looking to refine your technical skills, enhance your leadership abilities, or explore innovative solutions, our workshops offer something for everyone. Attendees can expect:

  • Expert Guidance: Learn directly from industry leaders and subject matter experts who bring years of experience and a wealth of knowledge.
  • Hands-On Experience: Gain practical experience through interactive exercises, guided practices, and live demonstrations.
  • Networking Opportunities: Connect with peers facing similar challenges, share ideas, and build valuable professional connections.
  • Customized Learning Tracks: Tailor your experience by choosing workshops that align with your interests and goals.

Hands On Learning Sessions

Higher Logic Academy Brunch & Learn • 9:00 AM - 12:00 PM

Session #: 4401

Presenter: Kristen Parody, Higher Logic

Track: Higher Logic Thrive

Details: Join us for a fast-paced session designed for newer Higher Logic Thrive customers or anyone who could use a refresher. We’ll cover the core pieces of the Higher Logic Thrive platform, including key pre-launch steps, essential admin settings and practical reporting tools. This condensed version of our live Academy training will help you get grounded in the platform and give you clear next steps to make the most of your Higher Logic Thrive experience. Mimosas, coffee and a light breakfast will be provided. Spots are limited.

Learning Labs • 1:30 PM - 3:00 PM

AI-Cap'n! Steer Your Org to Better Search Results with AI Agents

Session #: 4266

Presenter: Erin York, Higher Logic

Track: Higher Logic Thrive

Details: As your community becomes a more mature pillar in your organization's ecosystem, prioritizing "findability" is critical. Surfacing relevant information to specific user segments in your community further eases the usability of your platform. Throw your users a floatation device by building out an AI Agent for your online community.
AI Search Agents are custom-built "search assistants" that you can enable in your community so that your community users get search results that are more focused. This focus is the result of you being able to configure your AI Search Agents to target subsets of your community content based on community name, type of content, and/or tags that have been applied to the content.

During this workshop you will:

  • Learn what an AI Agent does & how this differs from our core/AI search functionality
  • Select a community segment to assist
  • Build an AI Agent that you can turn on by the end of the workshop

This session is best for mature communities (3+ years old; OR communities with multiple [5+] [standalone] libraries). AI Agents are an included feature in your Higher Logic Thrive instance.

Winning Innovation: Automated Campaigns & Targeting to Boost Member Engagement

Session #: 4350

Presenter: Sherilyn Stack, Higher Logic & Amber Worthen, Email Maven

Track: Higher Logic Thrive

Details: Join us for a hands-on marketing automation session that will show you how to deliver the right content to the right members at exactly the right moment. You’ll learn to use targeting techniques like dynamic segmentation and story-level targeting to tailor every message to your audience.

In addition: We’ll provide you with the framework to create a successful automated campaign. We'll show you exactly how to build impactful automated campaigns for upcoming renewals, re-engagement and acquisition each designed to deliver an immediate, measurable impact. You’ll learn how to craft flows that use behavior-based triggers to revive dormant audiences to automatically surface at-risk members and provide timely nudges to lift retention rates.

Whether you’re new to Informz or consider yourself an automation expert, you’ll leave this lab with practical, proven tactics you can apply immediately to boost membership, strengthen relationships, and drive measurable results across your programs. 

Key takeaways:

  1. Know how to create a personalized member experience in both one off emails and in automated campaigns.
  2. Learn how to set up targeting techniques that will enhance the member experience and increase conversions.
  3. Leave with a clear pre-work guide that will set you up for automated campaign success.
  4. Leave the session with up to three automated campaign flows built and ready to be finalized.

Charting Your Community's Growth Pathway: An Interactive Maturity Mapping Workshop

Session #: 4252

Presenter: Heather Wendt, Higher Logic

Track: Community/Marketing Strategies

Details: Where is your community today and where should it go next? In this hands-on workshop, you’ll use a practical community maturity model to assess your own community’s current stage, uncover growth opportunities, and build a roadmap that aligns with both member needs and organizational outcomes. Working individually and in small groups, you’ll reflect on current strengths, uncover potential pitfalls, and collaborate on next-step strategies that you can take back to your team.

Interactive Elements:

  • Guided self-assessment exercise using a maturity framework.
  • Small-group discussions to compare stages and strategies.
  • Build a personalized growth pathway roadmap.

Key Takeaways:

  • Assess your current maturity stage with a structured tool.
  • Identify high-impact strategies to advance to the next stage.
  • Benchmark and learn from peers in the room.
  • Leave with a practical roadmap for community growth.

Vibe Coding Live Session

Session #: 4280

Presenter: Ryan Casey, Higher Logic

Track: Higher Logic Thrive

Details: AI tools are reshaping how software is designed and built, but seeing them in action is the best way to understand their real value. In this interactive Learning Lab, we’ll explore vibe coding—a collaborative approach to application development where tools like ChatGPT and Replit are used as creative and technical partners. After a brief overview of the tools and how they’re used in practice, we’ll jump into a live working session, designing and beginning to build an application in real time. You’ll see how ideas evolve, prompts are refined, and code takes shape as the build unfolds. This session focuses on practical workflows and decision-making, not polished demos.

Session Interaction:

  • Brief overview of AI tools used for vibe coding
  • Live, collaborative application design and build
  • Real-time prompting, iteration, and problem-solving

Key Takeaways:

  • Understand how developers effectively collaborate with AI tools
  • See a realistic example of AI-assisted application design and development
  • Learn practical prompting and iteration techniques you can apply immediately